800.501.2001 x0

Frequently Asked Questions

Administrator Guide

How do I submit a loan?

How Do I create a New Account?

Do I need my own account, or can we share accounts in our branch?

How do I lock a loan that is not in the system?

How do I lock a loan that is already in the system?

How do I upload a Calyx point file?

How do I upload a FNM formatted file?

How do I see guidelines?

How do I get daily ratesheets emailed to me?

If I changed companies, can I keep my same username?

Why can't I find my loan in the pipeline?

Why don't I get the option to upload a file when I click on Pipeline?